Contact

Get In Touch

Reach our sales and engineering team for product inquiries, custom OEM/ODM projects, pricing, and technical support. We respond to all inquiries within 24 hours.

Contact Information

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Near Bao'an Intl. Airport (SZX)
Response Commitment
  • • General inquiries — within 24 hours
  • • Quote requests — within 48 hours
  • • Sample availability — 3–7 days
  • • Production lead time — fastest in industry

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CERTIFICATIONS

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Send Us a Message

Fill in your requirements and we'll get back to you with pricing and technical specs.

Please include details such as screen size, brightness, touch type, application scenario, environment (indoor/outdoor), and special requirements.

After-Sales

DOA / RMA Process

We stand behind every product with a transparent, customer-first warranty process

1

Submit Complaint

Contact our sales team via email. Describe the issue with order number and photos if possible.

2

Assessment

DOA (<=30 days from delivery): exchange. RMA (>30 days): repair service initiated.

3

Return Authorization

Obtain RMA number before shipping. Mark box with authorization number - unauthorized returns will be rejected.

4

Resolution & QC Review

Repair or exchange completed. Monthly quality review with root cause analysis and prevention measures.

DOA
Within 30 Days
Exchange guaranteed. Completed within 5 working days.
Round-trip shipping covered by Aplus.
RMA
After 30 Days
Repair within 15~20 working days.
Return shipping after repair covered by Aplus.
PAID
Out of Warranty
Paid repair service available.
All shipping fees paid by customer.