ATM & Banking — Portuguese Client
The payment terminal Portuguese Client was building for a high-traffic public space required a 15" touch monitor certified to the IK-10 impact-protection rating, able to withstand deliberate impact, attempted vandalis…
Published Aug 5, 2025
01 — The Challenge
The Challenge
The payment terminal Portuguese Client was building for a high-traffic public space required a 15" touch monitor certified to the IK-10 impact-protection rating, able to withstand deliberate impact, attempted vandalism, and years of everyday public use before the project could move forward.
Yet no off-the-shelf product met that requirement within the customer's budget: standard monitors offered only ordinary glass covers rated far below IK-10, while the few industrial models that came close carried price tags that would have made the entire terminal project uneconomical.
02 — Our Solution
Our Solution
We custom-built a 15" PCAP touch monitor featuring a 6mm tempered glass touch cover and a fully sealed, reinforced mounting structure, engineered specifically to absorb the impact energy defined by the IK-10 rating.
Prototype units were verified through impact testing at an accredited laboratory before mass production, and the final build matched the customer's existing terminal enclosure exactly — so no mechanical redesign was required on their side.
03 — The Result
The Result
The customer obtained a fully IK-10 compliant custom display with zero NRE (non-recurring engineering) cost, meeting the protection specification without inflating the terminal's bill of materials.
With certification in hand they won the payment terminal project, and the validated monitor design has since been reused across successive product generations, increasing sales revenue.
Product Delivered
Products Delivered in This Case
The AplusLCD product series behind this deployment — click through for full specifications and models.
Case FAQ
Was the IK-10 certified display verified by impact testing?
Did the customer have to redesign their payment terminal enclosure?
Did meeting the IK-10 rating inflate the terminal's cost?
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